Meet Our Team

Karen Brinker, Director of Operations 

Karen fell in love with patient care working as a dental assistant in 2000. She has worked along well renowned dentists who have elevated her career with continuing education, clinical duties, administrative and managerial roles, dental consulting, and now works side by side with Dr. Ronald A. Tosto as his Director of Operations at each location.

In her spare time, Karen, her husband Kris, her children, and dog Ace enjoy relaxing by the pool, watching Nascar and UGA football, or hitting the golf course. 

Karen Brinker, Operations Manager

Lori Flanagan, EFDA, Office Manager, Statesboro

Lori’s dedication to the practice began in October 2014. In 2009, she graduate from the dental assisting program at Ogeechee Technical College. Her aspirations took her from being a dental assistant to working on the business side of the dental office. In 2020 Lori decided to expand her knowledge and obtained a degree in Business Management. 

Lori and her husband Vic have 4 children, Tre, Landon, and twin girls Lauryn and Layla. You can find her with her family traveling,  spending time at the beach, going to the movies, and enjoying family sports outings (basketball). 

Lori Flanagan, EFDA, Business Associate

Haley Smith,  Business Associate

Haley’s dental career began 2015 as a dental assistant. Helping patients understand their dental treatment and provide quality care is her priority. Haley’s growth in the dental industry has allowed her to expand her knowledge into the administrative direction of dentistry. 

A proud mother of her daughter of Miley and her four dogs, Haley enjoys adventuring out to explore new places, reading, and spending time with the people she loves. 


Gail Garrett, Business Associate

Gail has been with Dr. Tosto since 2019. Her passion for patient care began over 30 years ago when she joined the medical industry. She is a claims specialist and enjoys helping patients understand their benefits.

She has been married to her husband Randall for over 34 years. Recently, they added Priscilla, their Morkie to their family.  In her spare time, Gail enjoys going to the beach, cooking for family and friends, and listening to her husband, “Rockin Randall” play in his band. 


Kim Berry, Business Associate

In 2008 Kim changed her career path and joined our dental family. She is the source the helps you understands  how your benefits  work with our office.

She and her husband Mark have been married since 1990 and have an amazing son, Nolan.  She and her family enjoy traveling the world, watching UGA football, Duke basketball, and dog sitting for our neighbors.

Kim Berry, Benefits Coordinator

Gretchen Thomas, Registered Dental Hygienist

Her dental career began in 1987 as a graduate from Savannah Tech in Dental Assisting. She obtained her dental hygiene degree as a graduate of Armstrong State College in 1994. She has been providing dental hygiene services to our patients since 1996.  She strives to give patients excellent and comfortable care. Being provided with the latest technology enables her to provide better care for each patient.

She has two children, Jarred and Taylor. Gretchen married her husband Randall and was blessed with 4 more children, Lauren, Lindsey, Matthew, and Madison. She adores her granddaughter Ember. She enjoys spending time with her family.


Shelley Oliver, Registered Dental Hygienist

In 1987 Shelley graduated from Armstrong State College where she received her dental hygiene license. She has been a part of our team since 2006. She takes pride in educating patients. She seeks patients with dental anxiety and enjoys helping them overcome their dental fears.

Shelley and her husband David have a cat named Halley Cat. She enjoys reading, cooking, and spending time with family and friends. During the summer her joys are camping with her husband David, grilling, and spending time at the pool.

Shelley Oliver, Registered Dental Hygienist

Caitlin Rowe, Registered Dental Hygienist

Caitlin is a native of Statesboro and loves being able to provide excellent care to the patients of our community where she grew up.

She is a 2019 Dental Hygiene graduate of Augusta University. Caitlin enjoys patient care and values building relationships with each patient. This provides her the ability to ensure each patient receives quality and personalized care.

She and her husband, Spencer, enjoy traveling to the mountains. They like to explore as many new trails and waterfalls that they can find.

Shellie Rowell, Certified Dental Assistant

In 1999 Shellie received an opportunity to shadow her childhood dental office and that is the day her dental career began. In addition to assisting, Shellie has also been provided the tools to perform dental office manager roles. Her passion is helping patients get the care they need.  As Dr. Tosto’s lead dental assistant, she travels with him to each location where he practices.

Shellie and her wife Jen have a cat named Cotton. In her spare time, they enjoy traveling, going to the beach, cooking, and spending time with family and friends.

Shellie Rowell, Certified Dental Assistant

Kristi Cooler, Certified Dental Assistant

Kristi is a 2006 dental assistant graduate of Ogeechee Technical College, which is when she joined our team.  She enjoys building relationships with patients and takes pride in giving them excellent care. Kristi is also a Certified Orthodontic Dental Assistant with experience in orthodontics.

She and her husband Adam have 2 children, Kylie and Baylie. In addition to the girls, they have 2 fur babies, Sadie and Stella.  Together they spend time at their lake home in Santee Cooper and she enjoys baking.

Kristi Cooler, Certified Dental Assistant

Brandi Field, Treatment Coordinator

Brandi found her calling in 2002 when she came to work with our team. She is a graduate of Ogeechee Technical College. Brandi was a dental assistant for many years with our office. Since she has provided support in the dental administrative position for 10 years helping patients with financing and scheduling appointments. Brandi enjoys taking the time with her patients to explain their dental treatment and make it affordable for them to get healthy. 

Brandi and her husband Nathan have three children,  Jaden, Savannah, and Sterling, along with 6 fur babies.  They love watching their son Jaden, play college football at Western New England in Massachusetts.  In her free time, she enjoys shopping, going to the beach, and catching up with family and friends.


Stacey Flakes, Certified Dental Assistant

A graduate of Ogeechee Technical College, her career began in 2002. She joined our team in 2006. In addition to being a Certified Dental Assistant, Stacey is a Certified Oral Maxillofacial Surgery Assistant, and a Certified Orthodontic Assistant. She enjoys dental cosmetics and assisting patients in surgeries.

She and her husband Harold have two wonderful children, Daci and Dathan. In her spare time she enjoys reading, watching movies, shopping, and running.

Stacey Flakes, Certified Dental Assistant